Core Values & Culture – Growisto

Our Core Values & Culture

 

Growisto prides itself on having a great company culture & deeply imbibed values. Each employee respects these values and holds them as a part of his own individual character. These values play a crucial part in shaping the decisions, discussions, all the day-to-day activities & even thought processes in the company.

  1. Focus on learning and growth
  2. Be actively involved; you are Growisto
  3. Bias for clarity and action
  4. Obsession with customer success
  5. Be a problem solver
  6. Build a positive team and family spirit
  7. Be a no-ego doer

1. Focus on Learning and Growth

  • You accept mistakes and correct them even when no one would notice and point them out
  • You take up new challenges and continuously push the boundaries to go to the next level
  • You are a feedback junkie; you welcome feedback and make time to reflect on them

2. Be Actively Involved; You are Growisto

  • You represent Growisto and act accordingly with clients and team members including new-comers
  • You choose what’s best for clients and the company in the long-term
  • You honor the confidentiality of clients and company

3. Bias for Clarity and Action

  • You over-communicate and repeat things more number of times than you would intuitively do to get crystal clarity
  • You don’t make assumptions. You instead ask that extra question to have the full picture

4. Obsession with Customer Success

  • You strive to provide the best solution to the clients, even if that means foregoing profits
  • You focus on what our clients want and work backwards
  • You always think about what is right for the clients and communicate to them, even if it may be unpleasant
  • You push the clients in doing the right thing, you are a follow-up ninja
  • You deliver WOW through your service and deliver more than we promised

5. Be a Problem Solver

  • You accomplish more even with fewer resources
  • You think from first principles to solve a problem
  • You prefer taking initiatives and acting than complaining

6. Build a Positive Team and Family Spirit

  • You create strong relationships with all your team members
  • You get excited about opportunities to help others and share your knowledge with others
  • You avoid criticizing other team members and focus on providing constructive feedback
  • You spend time with your team members to build a positive & family spirit oriented work environment

7. Be a No-ego Doer

  • You are humble and don’t attach your ego to your ideas
  • You are happy to place your clients, team members, and company before yourself

In order to articulate our thoughts better, we have referred to some companies that are considered to have the best culture and values in the industry. We send out our gratitude to these companies – Zappos, Amazon, Buffer – A big thank you!